DELIVERY INFORMATION

We will send out the products to the appointed location within 7 working days after confirm well-received your payment. If the delivery date is delayed due to natural disasters (such as typhoon, earthquake… etc), we will show the information on our website and inform you directly for your understanding and rearrange the delivery date.
Once complete the on-line shopping, we will send you an email to confirm your order. You can check your order status order any questions at 886+2+27363068.

 

RETURNS PROCEDURE

According to “Consumer Protection Act.”, every consumer has 7-days trial period rights. Please keep the product you bought in the original condition, and exchanges are possible with the receipts within seven days from the purchase.

Please send us the letter or call us to indicate the reason of returns before sending the goods back. We will have 1 working day of submitting your case after receiving your application and then will feedback by emailing to inform the application result. Once approved the returns, we will inform you by telephone call within 5 days and send a carrier to pick up the return goods, and please keep the delivery receipt once the return good’s being picked by the carrier.

While returning goods, please make sure the return goods with original condition and the complete package with non-destructive inside and outside of the packing. (PS: please also pack the complimentary gift if the original package contains.) Do not adhere the delivery documents or writing onto the surface of the original packing. If not comply with above statements or over 7-days trial period, the return goods will not be able to proceed.

We will submit to refund the money within 7 days once confirmed the returns procedures and email with notification on the refunding date.

 

SECURE TRANSACTION DECLARATIO

Our online shopping system is the world’s SSL security cortication sites, when you enter the online credit card page; you can click the bottom right corner of the golden key to confirm the security certificate details for your safety and secured privacy. The world’s SSL security certification sites use the world’s most advanced financial institutions – SSL128-bit transfer security mechanisms to protect every user’s confidential information, our goal is to provide you with a 100% secure and stable online environment for consumption.


SSL TRANSACTION PROCEDURE

All online credit transactions all need to get the online instant authorization from the bank. Internet online status may be due to instability and cause the delayed response from the bank, please print out or write down your order number and amount of consumption before you proceed to use online credit card. Once proceed, please wait for the bank’s authorization before closing the browser (or the page). If failed the first online credit card transaction, please return to shopping page and restart online shopping or you can call us at 886+2+27363068 to check your order status.